Privacy Policy

New England Trade School (“we,” “our,” or “us”) is committed to protecting your privacy and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, enroll in our programs, or complete a transaction. By using our website or services, you acknowledge and agree to the practices described in this policy.


1. Information We Collect

We collect limited personal information that is necessary to operate our services and process transactions. The types of personal data we may collect include:

  • Name

  • Email address

  • Billing address

  • Payment and transaction details

  • Information required to complete enrollment or payment for our courses

We do not knowingly collect sensitive personal data beyond what is required for payment processing and course fulfillment.


2. How We Use Your Information

We use personal information only for legitimate business purposes, including:

  • Processing payments and enrollment transactions

  • Providing access to purchased courses or services

  • Communicating transactional information such as receipts, confirmations, or service updates

  • Providing customer support

  • Maintaining records for accounting, legal, and security purposes

We do not sell, rent, or trade personal information to third parties.


3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing personal data includes:

  • Performance of a contract: Processing is necessary to complete transactions you initiate, including payment and course enrollment

  • Legal obligations: Processing required to comply with accounting, tax, or regulatory requirements

We do not rely on consent as the primary legal basis for processing personal data required to deliver our services.


4. Payment Processing and Third-Party Services

Payments made through this website are processed by Stripe, a third-party payment processor. When you make a payment, Stripe may collect and process personal data such as your name, email address, billing address, and payment details on our behalf.

Stripe acts as a data processor and processes information in accordance with its own privacy policy, which can be reviewed at:
https://stripe.com/privacy

We do not store or process full credit card details on our own servers.


5. Cookies and Tracking Technologies

Our website may use essential cookies required for site functionality, security, and payment processing. These cookies are necessary for the operation of the site.

We do not use cookies for behavioral advertising or analytics without user consent. If non-essential cookies are used, visitors will be presented with a cookie notice allowing them to manage their preferences.


6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including:

  • Completing transactions and delivering services

  • Maintaining financial and legal records

  • Resolving disputes

  • Enforcing agreements

When personal data is no longer required, it is securely deleted or anonymized.


7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal data

  • Object to or restrict certain types of processing

To exercise any of these rights, please contact us using the information provided below.


8. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Payment information is handled securely through our third-party payment processor.


9. International Users

Our services are operated from the United States. If you access our website from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where our service providers operate.


10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under 13 without verified parental consent, we will take steps to delete that information.

If you believe that a child has provided personal information through our website, please contact us so we can address the issue promptly.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.


12. Contact Information

If you have questions about this Privacy Policy, how your personal data is handled, or if you wish to exercise your privacy rights, please contact us at:

New England Trade School

[email protected]

(508) 456-9498